Tom Asacker, Author at "The Business Of Belief"

Tom Asacker


Author
"The Business Of Belief"

Check out the incredible speaker line-up to see who will be joining Tom.

Download The Latest Agenda

CX Culture & Engagement

Tuesday, October 3rd, 2017


17:05 Guest Speaker: Customer Experience An Inside Out Experience

Organizations don't create customer experiences; they enable them by carefully orchestrating the various interactions and scenes that bring customers' internal stories to life. This entertaining and thought-provoking talk will describe the three self-enhancing value components you need to focus on to develop more appealing and relevant experiences, and capture customers' hearts and minds from the inside out.
Learning objectives:
How the brain makes brand choices in an overstimulated environment
A new framework for creating engagement and belief in this new, customer-controlled economy
How to become a more strategic thinker about experience design and value creation