NGCX 2016 (past event)
March 21 - 23, 2016
Contact Us: 1.888.482.6012
Mark Tomaszwicz
Ambassador of Joy
PIRCH
Check out the incredible speaker line-up to see who will be joining Mark.
Download The Latest AgendaCX Culture & Engagement
Tuesday, October 3rd, 2017
11:20 Case Study Revolution: The Business Of Joy
Employee engagement is not a goal. Rather it is a byproduct of the experience you foster for your team members and driver of business results. PIRCH, a purveyor of joy in the luxury retail appliance and plumbing space, attributes its success and rapid growth to a thriving culture leading to genuine care for our customers.
Learning Objectives
• What joy has to do with appliances and plumbing
• The blueprint PIRCH follows for developing a vibrant, human-centered culture
• How PIRCH operationalizes its manifesto (values) and develops empathy across the organization
Learning Objectives
• What joy has to do with appliances and plumbing
• The blueprint PIRCH follows for developing a vibrant, human-centered culture
• How PIRCH operationalizes its manifesto (values) and develops empathy across the organization