Mark Tomaszwicz, Ambassador of Joy at PIRCH
PIRCH Logo

Mark Tomaszwicz


Ambassador of Joy
PIRCH

Check out the incredible speaker line-up to see who will be joining Mark.

Download The Latest Agenda

CX Culture & Engagement

Tuesday, October 3rd, 2017


11:20 Case Study Revolution: The Business Of Joy

Employee engagement is not a goal. Rather it is a byproduct of the experience you foster for your team members and driver of business results. PIRCH, a purveyor of joy in the luxury retail appliance and plumbing space, attributes its success and rapid growth to a thriving culture leading to genuine care for our customers.

Learning Objectives
• What joy has to do with appliances and plumbing
• The blueprint PIRCH follows for developing a vibrant, human-centered culture
• How PIRCH operationalizes its manifesto (values) and develops empathy across the organization