Jim Ferron

Customer Experience, Content and Commerce Strategist/Architect
Nintendo

Check out the incredible speaker line-up to see who will be joining Jim.

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CX Innovation & Future Trends

Friday, November 3rd, 2017

11:40 Keynote: Wearables, Biometrics And IOT—Designing Experiences for Today’s Connected Consumer

We all read loads of articles about IOT and disruptive consumer technologies, but how can we sort through all of the hype and understand what will truly impact our business? Jim Ferron will talk about some of the latest trends and what customers will be expecting and demanding now and in the near future.