Cassie Alvey

Director, B2B Strategy
Kansas City Steaks

Check out the incredible speaker line-up to see who will be joining Cassie.

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CX Culture & Engagement

Tuesday, October 3rd, 2017

14:20 Panel: Do’s And Don’ts For CX-Centered Performance Measurement & Rewards

How can you ensure employees are engaged, understand their role and are recognized for it? In this panel, find out how to shift employee KPI’s and metrics to be more customer-centered and continue to motivate, inspire and empower them to deliver exceptional experiences.